At Enola.xyz, we respect your right to privacy and are committed to helping you manage your personal information. This Data Deletion Policy outlines the steps we take to delete your personal information upon request, in compliance with applicable data protection laws and regulations.
- Submitting a Data Deletion Request
If you wish to request the deletion of your personal information, you may contact us through any of the following methods:
a. Website contact form: Submit your request using the contact form available on our website.
b. Email: Send your request to contact@enola.gr.
c. Letter: Mail your written request to the address provided on our website.
Please include your full name, email address, and any additional information that may help us locate your personal information in our records. To protect your privacy, we may also ask you to provide additional proof of identity before processing your request.
- Processing Your Data Deletion Request
Upon receiving your data deletion request, we will take the following steps:
a. Confirm your identity: We will verify your identity to ensure that the request is legitimate and to prevent unauthorized access to your personal information.
b. Locate your personal information: We will search our records to locate any personal information associated with your account or your interactions with our website.
c. Delete your personal information: Once we have identified your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations. Please note that some information may need to be retained for legal or legitimate business purposes, such as to comply with tax or accounting requirements.
- Notification of Data Deletion
Once your personal information has been deleted or anonymized, we will notify you via your preferred method of communication (email, letter, or through our website). Please note that the deletion process may take some time, depending on the complexity of your request and the volume of information we hold about you.
- Exceptions to Data Deletion
There may be instances where we are unable to delete your personal information due to legal obligations, contractual requirements, or other legitimate business purposes. In such cases, we will inform you of the reasons why your personal information cannot be deleted and the duration for which it will be retained.
By using our website and providing your personal information, you acknowledge and agree to our Data Deletion Policy and the terms outlined herein.